For any of you who have received bogus emails from our firstname.lastname@example.org email account in the past three days, please accept our apologies. We have had that email account since 1997! As soon as we found out, we changed the password to this account and added another layer of security that MSN.COM now offers. We are confident that the second bogus email sent out was from the snatching of our contacts prior to the first one going out. I have worked with MSN yesterday evening and this morning to do the best that we can to secure this account.
We have pinpointed that the contacts that received these emails were on a laptop computer and therefore have been running everything possible to check and see if there is a virus or malicious program on that laptop. Nothing is showing up.
Again, we are so sorry but like everyone else, we are vulnerable no matter what we have done to protect ourselves.